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Contact We Energies Customer Service

We Energies Phone Numbers and Emails

Toll-Free Number:

  • (800) 242-9137
    Residential
Call customer service

Customer Service:

  • (800) 662-4797
    Electric Emergencies And Power Outages
  • (800) 261-5325
    Natural Gas Emergencies And Leaks
  • (800) 842-4565
    Payment Assistance
  • (414) 221-2400
    Suppliers

Business Customer Service:

  • (800) 714-7777

Headquarters:

  • (414) 221-2345
    231 W. Michigan St. Milwaukee, WI 53203
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We Energies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call We Energies is 8002429137. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as We Energies may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.

View full overview ›

How to Contact We Energies Customer Service?

Most Popular Number:

(800) 242-9137
Residential
Total calls: 643 Issues resolved: 24 Last call: Dec 10, 2025

Specific phone numbers are provided to contact We Energies customer services for various needs. In case of emergencies, such as natural gas leaks, dial 1-800-261-5325. For electricity outages, the service number is 1-800-662-4797. The We Energies phone number 24 hours is at 1-800-242-9137 if you require residential services. For business-related inquiries, you can contact the company at 1-800-714-7777 during their business hours, Monday to Friday, from 8 AM to 6 PM. Having distinct customer service numbers for different needs ensures that customers can access the appropriate assistance efficiently.

We Energies' corporate office is 231 W. Michigan St., PO Box 2046, Milwaukee, Wisconsin 53203, United States. If you need to contact their customer service department, you can address correspondence to PO Box 2046, Milwaukee, WI 53201-2046. For bill payments, the designated address is PO Box 6042, Carol Stream, IL 60197-6042. These specific addresses ensure correspondence and payments are directed to the appropriate We Energies customer service departments, streamlining communication and administrative processes.

We Energies 24-hour customer service is available for residential services, allowing customers to seek assistance at any time of the day. This around-the-clock availability ensures that individuals can address urgent concerns promptly, reflecting a commitment to customer satisfaction. However, for business-related inquiries, the customer support hours are from Monday to Friday, 8 AM to 6 PM. The distinct schedule for residential and business services allows We Energies to tailor their support to the specific needs of different customer segments. Whether resolving residential service issues or handling business-related matters, customers can rely on We Energies to offer responsive assistance within the specified hours, accommodating a range of inquiries and ensuring effective communication.

PissedConsumer Club

Contact Information

We Energies Website:

We Energies Help Center:

Corporate Office Address:

We Energies
P.O. Box 2046 231 W. Michigan St.
Milwaukee, Wisconsin 53203
United States

We Energies Rating Based on 13 Reviews

Rating details

1.5
more details
Value for money
Customer service
Diversity of Products or Services
Billing Practices

Rating stats

Rating trend

Summary of We Energies Customer Service Calls

819 TOTAL
CALLS
03:30 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call We Energies?

Payments and Charges Question:

  • “Bill”
  • “A double payment was made and I’d like my money back”
  • “Can't make a payment”

Product/ Service Question:

  • “Problem with line to the roof of the house”
  • “Power outage”
  • “Power outage in Oak Creek WI”

Staff Question:

  • “Start new service”
  • “To turn on service”
  • “Shut down service”

Request for Information Question:

  • “Can I use two cards to pay my bill?”
  • “Question about PV”
  • “Need to speak to a representative”

Account Question:

  • “My account”
  • “Need to change name on account”
  • “I need my account number”

Shipping and Delivery Question:

  • “Have not received a bill”
  • “Wrong address on my bill”

Return/ Replace Question:

  • “Change account number”
  • “Return check fee”
  • “Change of address”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancel time of use plan”

Employment Question:

  • “Power outage Bremer MFG W2002 County Rd Q”
  • “W-2”

Website/ Application Question:

  • “Installation of a gas line for a stove”

Other Question:

  • “Trees on. Line”
  • “Sparking power lines”
  • “Power line sparking”

Compare We Energies Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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