We Energies Phone Numbers and Emails

Toll-Free Number:

  • (800) 242-9137
    Residential

Business Customer Service:

  • (800) 714-7777

Electric Emergencies And Power Outages:

  • (800) 662-4797

Headquarters:

  • (414) 221-2345
    231 W. Michigan St. Milwaukee, WI 53203

Natural Gas Emergencies And Leaks:

  • (800) 261-5325

Payment Assistance:

  • (800) 842-4565

Suppliers:

  • (414) 221-2400
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How to Contact We Energies Customer Service?

Most Popular Number:

(800) 242-9137
Residential
Total calls: 538 Issues resolved: 22 Last call: Mar 27, 2024

What Is the We Energies Customer Service Phone Number?

Specific phone numbers are provided to contact We Energies customer services for various needs. In case of emergencies, such as natural gas leaks, dial 1-800-261-5325. For electricity outages, the service number is 1-800-662-4797. The We Energies phone number 24 hours is at 1-800-242-9137 if you require residential services. For business-related inquiries, you can contact the company at 1-800-714-7777 during their business hours, Monday to Friday, from 8 AM to 6 PM. Having distinct customer service numbers for different needs ensures that customers can access the appropriate assistance efficiently.

What Is the We Energies Corporate Office Address?

We Energies' corporate office is 231 W. Michigan St., PO Box 2046, Milwaukee, Wisconsin 53203, United States. If you need to contact their customer service department, you can address correspondence to PO Box 2046, Milwaukee, WI 53201-2046. For bill payments, the designated address is PO Box 6042, Carol Stream, IL 60197-6042. These specific addresses ensure correspondence and payments are directed to the appropriate We Energies customer service departments, streamlining communication and administrative processes.

Does We Energies Have 24-Hour Customer Support?

We Energies 24-hour customer service is available for residential services, allowing customers to seek assistance at any time of the day. This around-the-clock availability ensures that individuals can address urgent concerns promptly, reflecting a commitment to customer satisfaction. However, for business-related inquiries, the customer support hours are from Monday to Friday, 8 AM to 6 PM. The distinct schedule for residential and business services allows We Energies to tailor their support to the specific needs of different customer segments. Whether resolving residential service issues or handling business-related matters, customers can rely on We Energies to offer responsive assistance within the specified hours, accommodating a range of inquiries and ensuring effective communication.

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Contact Information

We Energies Website:

We Energies Help Center:

Corporate Office Address:

We Energies
P.O. Box 2046 231 W. Michigan St.
Milwaukee, Wisconsin 53203
United States

We Energies Rating Based on 19 Reviews

Rating details

1.9
more details
Value for money
Diversity of Products or Services
Customer service
Reliability

Rating stats

Rating trend

Summary of We Energies Customer Service Calls

703 TOTAL
CALLS
03:25 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call We Energies?

Payments and Charges Question:

  • “To c if payment toward bill was received”
  • “Payment arrangements”
  • “Bill”

Staff Question:

  • “Need service”
  • “Applying for new service”
  • “I moved out of 6555 n Beale #6 Milwaukee wi 53224 and need my services disconnected I moved out August 2, 2023”

Request for Information Question:

  • “To reapply for assistance”
  • “Technical support”
  • “Power turned off, waiting on assistance approval, have infant in home!!!”

Account Question:

  • “Start account”
  • “Small business account”
  • “Registered security not yet applied to account”

Product/ Service Question:

  • “Reconnect service”
  • “Reconnection”
  • “Spoiled food from power outages”

Shipping and Delivery Question:

  • “Have not received a bill”
  • “Wrong address on my bill”

Return/ Replace Question:

  • “Return check fee”
  • “Change my phone nu”

Activation/ Cancellation Question:

  • “Cancel time of use plan”
  • “Cancel service”

Employment Question:

  • “W-2”

Other Question:

  • “Power outage”
  • “Wellington Houses”
  • “My”

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